{"id":56,"date":"2023-06-22T22:36:12","date_gmt":"2023-06-22T20:36:12","guid":{"rendered":"https:\/\/dev-karlin.hudysteny.cz\/?page_id=56"},"modified":"2026-09-07T11:01:10","modified_gmt":"2026-09-07T09:01:10","slug":"obchodni-a-platebni-podminky","status":"publish","type":"page","link":"https:\/\/www.hudysteny.cz\/boulderkarlin\/obchodni-a-platebni-podminky\/","title":{"rendered":"Obchodn\u00ed a platebn\u00ed podm\u00ednky"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\">1. Provozovatel a p\u016fsobnost podm\u00ednek<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Provozovatelem sportovi\u0161t\u011b HUDY Boulder Karl\u00edn je spole\u010dnost Boulder area s.r.o., se s\u00eddlem K\u0159i\u017e\u00edkova 684\/91a, Karl\u00edn, 186 00 Praha 8, I\u010c: 09443282 (d\u00e1le jen \u201eprovozovatel\u201c).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Kontaktn\u00ed \u00fadaje: e-mail info@hudyboulder.cz, tel. 220 920 029. <br>Provozovna HUDY Boulder Karl\u00edn se nach\u00e1z\u00ed na adrese K\u0159i\u017e\u00edkova 684\/91a, 186 00 Praha 8.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tyto obchodn\u00ed a platebn\u00ed podm\u00ednky upravuj\u00ed pr\u00e1va a povinnosti provozovatele a z\u00e1kazn\u00edk\u016f p\u0159i n\u00e1kupu a vyu\u017e\u00edv\u00e1n\u00ed slu\u017eeb HUDY Boulder Karl\u00edn, p\u0159i pou\u017e\u00edv\u00e1n\u00ed z\u00e1kaznick\u00e9ho \u00fa\u010dtu a kreditu a p\u0159i n\u00e1kupu prost\u0159ednictv\u00edm internetov\u00fdch str\u00e1nek www.hudysteny.cz\/boulderkarlin nebo souvisej\u00edc\u00edho z\u00e1kaznick\u00e9ho syst\u00e9mu. Pokud je z\u00e1kazn\u00edkem spot\u0159ebitel, pou\u017eij\u00ed se sou\u010dasn\u011b p\u0159\u00edslu\u0161n\u00e1 ustanoven\u00ed ob\u010dansk\u00e9ho z\u00e1kon\u00edku a z\u00e1kona o ochran\u011b spot\u0159ebitele; t\u011bmito podm\u00ednkami nejsou omezena pr\u00e1va, kter\u00e1 spot\u0159ebiteli p\u0159izn\u00e1vaj\u00ed kogentn\u00ed pr\u00e1vn\u00ed p\u0159edpisy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provozn\u00ed a bezpe\u010dnostn\u00ed pravidla sportovi\u0161t\u011b upravuje samostatn\u00fd provozn\u00ed \u0159\u00e1d. Vstupem do sportovi\u0161t\u011b se z\u00e1kazn\u00edk zavazuje tento provozn\u00ed \u0159\u00e1d dodr\u017eovat.<br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">2. Ceny a uzav\u0159en\u00ed smlouvy<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Ceny slu\u017eeb se \u0159\u00edd\u00ed cen\u00edkem platn\u00fdm v dob\u011b \u010derp\u00e1n\u00ed konkr\u00e9tn\u00ed slu\u017eby, nen\u00ed-li u konkr\u00e9tn\u00edho produktu nebo slu\u017eby v\u00fdslovn\u011b uvedeno jinak. Aktu\u00e1ln\u00ed cen\u00edk je zve\u0159ejn\u011bn na www.hudysteny.cz\/boulderkarlin\/cenik a je dostupn\u00fd tak\u00e9 na provozovn\u011b.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provozovatel je opr\u00e1vn\u011bn cen\u00edk do budoucna m\u011bnit, zejm\u00e9na s ohledem na v\u00fdvoj provozn\u00edch n\u00e1klad\u016f, inflaci, zm\u011bny dan\u00ed, cen energi\u00ed, dodavatelsk\u00fdch cen nebo rozsahu poskytovan\u00fdch slu\u017eeb. Zm\u011bna cen\u00edku nem\u011bn\u00ed nomin\u00e1ln\u00ed hodnotu ji\u017e nabit\u00e9ho pen\u011b\u017en\u00edho kreditu. Z kreditu se p\u0159i \u010derp\u00e1n\u00ed ode\u010d\u00edt\u00e1 cena slu\u017eby podle cen\u00edku platn\u00e9ho v okam\u017eiku \u010derp\u00e1n\u00ed slu\u017eby, nen\u00ed-li u konkr\u00e9tn\u00ed nab\u00eddky v\u00fdslovn\u011b sjedn\u00e1na garantovan\u00e1 cena.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K zaplacen\u00ed slu\u017eby doch\u00e1z\u00ed zpravidla p\u0159ed jej\u00edm \u010derp\u00e1n\u00edm. P\u0159i vyu\u017eit\u00ed z\u00e1kaznick\u00e9ho kreditu m\u016f\u017ee b\u00fdt cena slu\u017eby ode\u010dtena po ukon\u010den\u00ed slu\u017eby, zejm\u00e9na p\u0159i odchodu z placen\u00e9ho prostoru. Z\u00e1kazn\u00edk je povinen evidovat sv\u016fj vstup a odchod zp\u016fsobem stanoven\u00fdm provozovatelem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0159i online n\u00e1kupu je smlouva uzav\u0159ena okam\u017eikem, kdy z\u00e1kazn\u00edk dokon\u010d\u00ed objedn\u00e1vku a provozovatel nebo pou\u017e\u00edvan\u00fd z\u00e1kaznick\u00fd syst\u00e9m jej\u00ed p\u0159ijet\u00ed potvrd\u00ed, nen\u00ed-li v konkr\u00e9tn\u00edm objedn\u00e1vkov\u00e9m procesu uvedeno jinak. Z\u00e1kazn\u00edk m\u00e1 p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky mo\u017enost zkontrolovat a opravit zadan\u00e9 \u00fadaje.<br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3. Platebn\u00ed zp\u016fsoby<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Za slu\u017eby HUDY Boulder Karl\u00edn lze podle dostupnosti konkr\u00e9tn\u00edho zp\u016fsobu platit zejm\u00e9na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>v hotovosti na recepci;<\/li>\n\n\n\n<li>platebn\u00ed kartou na platebn\u00edm termin\u00e1lu;<\/li>\n\n\n\n<li>bankovn\u00edm p\u0159evodem na z\u00e1klad\u011b vystaven\u00e9ho dokladu nebo faktury;<\/li>\n\n\n\n<li>prost\u0159ednictv\u00edm online platebn\u00ed br\u00e1ny ComGate Payments, a.s.;<\/li>\n\n\n\n<li>z\u00e1kaznick\u00fdm kreditem, pokud je pro danou slu\u017ebu jeho pou\u017eit\u00ed umo\u017en\u011bno.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Provozovatel m\u016f\u017ee u jednotliv\u00fdch produkt\u016f ur\u010dit, kter\u00e9 platebn\u00ed metody jsou dostupn\u00e9. Platby kartou a prost\u0159ednictv\u00edm platebn\u00ed br\u00e1ny podl\u00e9haj\u00ed sou\u010dasn\u011b technick\u00fdm a platebn\u00edm podm\u00ednk\u00e1m p\u0159\u00edslu\u0161n\u00e9ho poskytovatele platebn\u00edch slu\u017eeb.<br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">4. Z\u00e1kaznick\u00fd kredit<br><\/h5>\n\n\n\n<h6 class=\"wp-block-heading\">4.1 Obecn\u00e1 pravidla<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Kredit p\u0159edstavuje p\u0159edplacenou pen\u011b\u017en\u00ed hodnotu vedenou na z\u00e1kaznick\u00e9m \u00fa\u010dtu, ze kter\u00e9 lze podle aktu\u00e1ln\u00ed nab\u00eddky hradit zejm\u00e9na vstupy, p\u016fj\u010dovn\u00e9, lekce, ob\u010derstven\u00ed a dal\u0161\u00ed slu\u017eby nebo zbo\u017e\u00ed nab\u00edzen\u00e9 provozovatelem. Kredit nen\u00ed platebn\u00edm prost\u0159edkem obecn\u011b pou\u017eiteln\u00fdm mimo HUDY Boulder Karl\u00edn.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nabit\u00edm kreditu nedoch\u00e1z\u00ed k p\u0159edplacen\u00ed konkr\u00e9tn\u00edho po\u010dtu vstup\u016f ani ke garantov\u00e1n\u00ed budouc\u00ed ceny jednotliv\u00fdch slu\u017eeb, nen\u00ed-li u konkr\u00e9tn\u00ed nab\u00eddky v\u00fdslovn\u011b uvedeno jinak. Nomin\u00e1ln\u00ed z\u016fstatek kreditu v K\u010d se zm\u011bnou cen\u00edku nem\u011bn\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u011bkter\u00e9 zv\u00fdhodn\u011bn\u00e9 slu\u017eby mohou b\u00fdt dostupn\u00e9 pouze z\u00e1kazn\u00edk\u016fm s p\u0159edem nabit\u00fdm kreditem, nap\u0159\u00edklad zkr\u00e1cen\u00fd vstup, pokud tak stanov\u00ed aktu\u00e1ln\u00ed cen\u00edk.<br><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">4.2 Jednor\u00e1zov\u00fd kredit<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0159i jednor\u00e1zov\u00e9m vstupu hrazen\u00e9m podle pln\u00e9ho cen\u00edku m\u016f\u017ee z\u00e1kazn\u00edk po ukon\u010den\u00ed aktivity vr\u00e1tit \u010dip nebo \u010dipovou kartu a po\u017e\u00e1dat o uzav\u0159en\u00ed n\u00e1v\u0161t\u011bvy. Nevyu\u017eit\u00e1 \u010d\u00e1stka slo\u017een\u00e1 pouze pro tento jednor\u00e1zov\u00fd vstup mu bude po ode\u010dten\u00ed skute\u010dn\u011b \u010derpan\u00fdch slu\u017eeb vr\u00e1cena zp\u016fsobem dostupn\u00fdm na provozovn\u011b.<br><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">4.3 Zv\u00fdhodn\u011bn\u00fd kredit a sleva<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Z\u00e1kazn\u00edk m\u016f\u017ee vyu\u017e\u00edt zv\u00fdhodn\u011bn\u00fd kreditn\u00ed program v \u010d\u00e1stk\u00e1ch stanoven\u00fdch aktu\u00e1ln\u00edm cen\u00edkem, ke dni vyd\u00e1n\u00ed t\u011bchto podm\u00ednek zejm\u00e9na 1 500 K\u010d, 2 500 K\u010d nebo 5 000 K\u010d. Dobit\u00edm p\u0159\u00edslu\u0161n\u00e9 \u010d\u00e1stky z\u00edsk\u00e1v\u00e1 z\u00e1kazn\u00edk po dobu stanovenou cen\u00edkem n\u00e1rok na zv\u00fdhodn\u011bn\u00e9 ceny vybran\u00fdch slu\u017eeb.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Platnost slevov\u00e9ho opr\u00e1vn\u011bn\u00ed zalo\u017een\u00e9ho na v\u00fd\u0161i dobit\u00ed je 365 dn\u00ed od vzniku tohoto opr\u00e1vn\u011bn\u00ed, nen\u00ed-li v aktu\u00e1ln\u00edm cen\u00edku nebo konkr\u00e9tn\u00ed nab\u00eddce uvedeno jinak. Uplynut\u00edm doby platnosti slevov\u00e9ho opr\u00e1vn\u011bn\u00ed nezanik\u00e1 nevy\u010derpan\u00fd kredit, pokud dosud neuplynula doba jeho platnosti podle \u010dl. 4.4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zv\u00fdhodn\u011bn\u00fd kredit je ur\u010den prim\u00e1rn\u011b k \u010derp\u00e1n\u00ed slu\u017eeb a zbo\u017e\u00ed provozovatele a na b\u011b\u017enou \u017e\u00e1dost z\u00e1kazn\u00edka se nevypl\u00e1c\u00ed v hotovosti ani nep\u0159ev\u00e1d\u00ed zp\u011bt na bankovn\u00ed \u00fa\u010det. T\u00edm nejsou dot\u010dena pr\u00e1va z\u00e1kazn\u00edka na vr\u00e1cen\u00ed pen\u011b\u017en\u00edch prost\u0159edk\u016f v p\u0159\u00edpadech, kdy tak stanov\u00ed pr\u00e1vn\u00ed p\u0159edpis, zejm\u00e9na p\u0159i platn\u00e9m odstoupen\u00ed od smlouvy uzav\u0159en\u00e9 na d\u00e1lku nebo p\u0159i jin\u00e9m z\u00e1konn\u00e9m d\u016fvodu k vr\u00e1cen\u00ed pln\u011bn\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Po \u00fapln\u00e9m vy\u010derp\u00e1n\u00ed \u010d\u00e1stky, jej\u00edm\u017e dobit\u00edm z\u00e1kazn\u00edk z\u00edskal zv\u00fdhodn\u011bn\u00e9 ceny, m\u016f\u017ee z\u00e1kazn\u00edk po dobu dal\u0161\u00edho trv\u00e1n\u00ed slevov\u00e9ho opr\u00e1vn\u011bn\u00ed vyu\u017e\u00edvat vstupy podle pravidel jednor\u00e1zov\u00e9ho kreditu, pokud to aktu\u00e1ln\u00ed cen\u00edk a technick\u00e9 nastaven\u00ed syst\u00e9mu umo\u017e\u0148uje.<br><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">4.4 Platnost a expirace kreditu<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Kredit je platn\u00fd 24 m\u011bs\u00edc\u016f od jeho p\u0159ips\u00e1n\u00ed na z\u00e1kaznick\u00fd \u00fa\u010det, nen\u00ed-li u konkr\u00e9tn\u00ed nab\u00eddky v\u00fdslovn\u011b uvedena jin\u00e1 del\u0161\u00ed doba. Pokud z\u00e1kaznick\u00fd syst\u00e9m technicky vede jednotliv\u00e1 dobit\u00ed odd\u011blen\u011b, m\u016f\u017ee m\u00edt ka\u017ed\u00e9 dobit\u00ed vlastn\u00ed dobu platnosti. Provozovatel z\u00e1kazn\u00edkovi umo\u017en\u00ed zjistit aktu\u00e1ln\u00ed z\u016fstatek kreditu a, pokud to syst\u00e9m umo\u017e\u0148uje, tak\u00e9 jeho dobu platnosti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Po uplynut\u00ed sjednan\u00e9 doby platnosti nevy\u010derpan\u00fd kredit zanik\u00e1, leda\u017ee pr\u00e1vn\u00ed p\u0159edpis stanov\u00ed jinak nebo provozovatel v konkr\u00e9tn\u00edm p\u0159\u00edpad\u011b dobu platnosti prodlou\u017e\u00ed. Provozovatel m\u016f\u017ee z obchodn\u00edch nebo z\u00e1kaznick\u00fdch d\u016fvod\u016f kredit individu\u00e1ln\u011b prodlou\u017eit; na takov\u00e9 prodlou\u017een\u00ed nevznik\u00e1 automatick\u00fd pr\u00e1vn\u00ed n\u00e1rok.<br><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">4.5 Nedostate\u010dn\u00fd kredit a doplatky<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Z\u00e1kazn\u00edk je povinen sledovat dobu \u010derp\u00e1n\u00ed slu\u017eby a uhradit cenu skute\u010dn\u011b vyu\u017eit\u00e9 slu\u017eby. Pokud dojde k p\u0159ekro\u010den\u00ed \u010dasov\u00e9ho nebo jin\u00e9ho rozsahu p\u016fvodn\u011b zvolen\u00e9 slu\u017eby, je z\u00e1kazn\u00edk povinen rozd\u00edl doplatit podle aktu\u00e1ln\u00edho cen\u00edku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Je-li p\u0159i ukon\u010den\u00ed n\u00e1v\u0161t\u011bvy z\u016fstatek kreditu ni\u017e\u0161\u00ed ne\u017e cena skute\u010dn\u011b \u010derpan\u00fdch slu\u017eeb, vznik\u00e1 z\u00e1kazn\u00edkovi povinnost chyb\u011bj\u00edc\u00ed \u010d\u00e1stku doplatit. Pokud to z\u00e1kaznick\u00fd syst\u00e9m umo\u017e\u0148uje a z\u00e1kazn\u00edk byl o tomto mechanismu informov\u00e1n, m\u016f\u017ee b\u00fdt evidovan\u00fd nedoplatek p\u0159i dal\u0161\u00edm dobit\u00ed kreditu automaticky zapo\u010dten proti nov\u011b p\u0159ipsan\u00e9mu kreditu. T\u00edm nen\u00ed dot\u010deno pr\u00e1vo z\u00e1kazn\u00edka nam\u00edtat nespr\u00e1vn\u00e9 vy\u00fa\u010dtov\u00e1n\u00ed.<br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">5. Slevy<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Slevy se poskytuj\u00ed v rozsahu a za podm\u00ednek uveden\u00fdch v aktu\u00e1ln\u00edm cen\u00edku nebo konkr\u00e9tn\u00ed nab\u00eddce. Nen\u00ed-li stanoveno jinak, kreditn\u00ed slevy se vztahuj\u00ed zejm\u00e9na na vstupn\u00e9 a nevztahuj\u00ed se na ob\u010derstven\u00ed, n\u00e1poje a jin\u00e9 zbo\u017e\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jednotliv\u00e9 slevy nelze kombinovat, pokud provozovatel v\u00fdslovn\u011b nestanov\u00ed jinak.<br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">6. Online n\u00e1kup a pr\u00e1vo spot\u0159ebitele odstoupit od smlouvy<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Je-li z\u00e1kazn\u00edk spot\u0159ebitelem a uzav\u0159e smlouvu s provozovatelem prost\u0159ednictv\u00edm internetu nebo jin\u00fdm zp\u016fsobem na d\u00e1lku, m\u00e1 pr\u00e1vo od smlouvy odstoupit ve lh\u016ft\u011b 14 dn\u016f, pokud z\u00e1kon pro dan\u00fd p\u0159\u00edpad nestanov\u00ed v\u00fdjimku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lh\u016fta pro odstoupen\u00ed se po\u010d\u00edt\u00e1 podle povahy uzav\u0159en\u00e9 smlouvy v souladu s ob\u010dansk\u00fdm z\u00e1kon\u00edkem. Odstoupen\u00ed lze zaslat na e-mail info@hudyboulder.cz nebo na adresu s\u00eddla provozovatele. Z ozn\u00e1men\u00ed mus\u00ed b\u00fdt z\u0159ejm\u00e9, od kter\u00e9 smlouvy z\u00e1kazn\u00edk odstupuje a kdo odstoupen\u00ed \u010din\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud spot\u0159ebitel v\u00fdslovn\u011b po\u017e\u00e1d\u00e1, aby poskytov\u00e1n\u00ed slu\u017eby za\u010dalo p\u0159ed uplynut\u00edm 14denn\u00ed lh\u016fty pro odstoupen\u00ed, a n\u00e1sledn\u011b od smlouvy odstoup\u00ed, uhrad\u00ed provozovateli pom\u011brnou \u010d\u00e1st ceny za pln\u011bn\u00ed poskytnut\u00e9 do okam\u017eiku odstoupen\u00ed, stanov\u00ed-li tak z\u00e1kon. U online nabit\u00e9ho kreditu bude p\u0159i platn\u00e9m odstoupen\u00ed vr\u00e1cena \u010d\u00e1stka odpov\u00eddaj\u00edc\u00ed nevy\u010derpan\u00e9mu z\u016fstatku, po zohledn\u011bn\u00ed ji\u017e \u0159\u00e1dn\u011b \u010derpan\u00fdch slu\u017eeb a dal\u0161\u00edch z\u00e1konn\u00fdch n\u00e1rok\u016f provozovatele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e1vo na odstoupen\u00ed m\u016f\u017ee b\u00fdt v z\u00e1konem stanoven\u00fdch p\u0159\u00edpadech vylou\u010deno, zejm\u00e9na u slu\u017eeb, kter\u00e9 byly s p\u0159edchoz\u00edm v\u00fdslovn\u00fdm souhlasem spot\u0159ebitele pln\u011b poskytnuty p\u0159ed uplynut\u00edm lh\u016fty pro odstoupen\u00ed, nebo v dal\u0161\u00edch p\u0159\u00edpadech uveden\u00fdch v ob\u010dansk\u00e9m z\u00e1kon\u00edku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provozovatel poskytne spot\u0159ebiteli p\u0159ed dokon\u010den\u00edm online objedn\u00e1vky z\u00e1konem po\u017eadovan\u00e9 p\u0159edsmluvn\u00ed informace a potvrzen\u00ed o uzav\u0159en\u00ed smlouvy na trval\u00e9m nosi\u010di dat, pokud to pr\u00e1vn\u00ed p\u0159edpisy vy\u017eaduj\u00ed.<br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">7. Reklamace slu\u017eeb a vy\u00fa\u010dtov\u00e1n\u00ed<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Z\u00e1kazn\u00edk je opr\u00e1vn\u011bn reklamovat vadn\u011b poskytnutou slu\u017ebu, nespr\u00e1vn\u00e9 vy\u00fa\u010dtov\u00e1n\u00ed nebo jin\u00fd rozpor s uzav\u0159enou smlouvou v rozsahu a lh\u016ft\u00e1ch stanoven\u00fdch pr\u00e1vn\u00edmi p\u0159edpisy. T\u011bmito podm\u00ednkami nejsou z\u00e1konn\u00e1 pr\u00e1va z\u00e1kazn\u00edka z vadn\u00e9ho pln\u011bn\u00ed omezena.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamaci lze uplatnit osobn\u011b na recepci nebo e-mailem na info@hudyboulder.cz. Pro rychl\u00e9 prov\u011b\u0159en\u00ed reklamace doporu\u010dujeme ozn\u00e1mit nesrovnalost bez zbyte\u010dn\u00e9ho odkladu po jej\u00edm zji\u0161t\u011bn\u00ed; u vy\u00fa\u010dtov\u00e1n\u00ed ide\u00e1ln\u011b do 30 dn\u016f a u kvality slu\u017eby ide\u00e1ln\u011b do 3 dn\u016f. Tyto doporu\u010den\u00e9 lh\u016fty nejsou lh\u016ftami, jejich\u017e uplynut\u00edm by automaticky zanikala z\u00e1konn\u00e1 pr\u00e1va spot\u0159ebitele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0159i reklamaci z\u00e1kazn\u00edk uvede zejm\u00e9na sv\u00e9 identifika\u010dn\u00ed a kontaktn\u00ed \u00fadaje, popis reklamovan\u00e9 slu\u017eby nebo vy\u00fa\u010dtov\u00e1n\u00ed, p\u0159ibli\u017en\u00fd \u010das \u010derp\u00e1n\u00ed slu\u017eby, zp\u016fsob \u00fahrady a po\u017eadovan\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed. Doklad o n\u00e1kupu z\u00e1kazn\u00edk p\u0159edlo\u017e\u00ed, m\u00e1-li jej k dispozici; pokud lze n\u00e1kup nebo \u010derp\u00e1n\u00ed spolehliv\u011b prok\u00e1zat jin\u00fdm zp\u016fsobem, nen\u00ed samotn\u00e1 absence \u00fa\u010dtenky d\u016fvodem k odm\u00edtnut\u00ed reklamace.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provozovatel vyd\u00e1 spot\u0159ebiteli potvrzen\u00ed o uplatn\u011bn\u00ed reklamace s \u00fadaji vy\u017eadovan\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy. O reklamaci rozhodne bez zbyte\u010dn\u00e9ho odkladu; ve slo\u017eit\u00fdch p\u0159\u00edpadech ve lh\u016ft\u011b stanoven\u00e9 z\u00e1konem. Reklamace spot\u0159ebitele v\u010detn\u011b odstran\u011bn\u00ed vady bude vy\u0159\u00edzena a spot\u0159ebitel o tom bude informov\u00e1n nejpozd\u011bji do 30 dn\u016f ode dne jej\u00edho uplatn\u011bn\u00ed, pokud se strany nedohodnou na del\u0161\u00ed lh\u016ft\u011b.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Je-li reklamace opr\u00e1vn\u011bn\u00e1, n\u00e1rok z\u00e1kazn\u00edka bude vypo\u0159\u00e1d\u00e1n zp\u016fsobem odpov\u00eddaj\u00edc\u00edm povaze vady a pr\u00e1vn\u00edm p\u0159edpis\u016fm; m\u016f\u017ee j\u00edt zejm\u00e9na o n\u00e1hradn\u00ed \u010derp\u00e1n\u00ed slu\u017eby, p\u0159im\u011b\u0159enou slevu, opravu vy\u00fa\u010dtov\u00e1n\u00ed nebo vr\u00e1cen\u00ed p\u0159\u00edslu\u0161n\u00e9 \u010d\u00e1stky. Vr\u00e1cen\u00ed pen\u011bz m\u016f\u017ee b\u00fdt provedeno v hotovosti nebo bezhotovostn\u011b podle p\u016fvodn\u00edho zp\u016fsobu platby, dohody se z\u00e1kazn\u00edkem a technick\u00fdch mo\u017enost\u00ed provozovatele.<br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">8. Odpov\u011bdnost z\u00e1kazn\u00edka a provozovatele<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Z\u00e1kazn\u00edk je povinen p\u0159i vyu\u017e\u00edv\u00e1n\u00ed sportovi\u0161t\u011b dodr\u017eovat provozn\u00ed \u0159\u00e1d, pokyny zam\u011bstnanc\u016f a instruktor\u016f, bezpe\u010dnostn\u00ed pravidla a obecn\u011b z\u00e1vazn\u00e9 pr\u00e1vn\u00ed p\u0159edpisy. Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za \u0161kodu, kterou zp\u016fsob\u00ed poru\u0161en\u00edm sv\u00fdch povinnost\u00ed v rozsahu stanoven\u00e9m pr\u00e1vn\u00edmi p\u0159edpisy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provozovatel odpov\u00edd\u00e1 za \u00fajmu a vady poskytnut\u00fdch slu\u017eeb v rozsahu stanoven\u00e9m pr\u00e1vn\u00edmi p\u0159edpisy. \u017d\u00e1dn\u00e9 ustanoven\u00ed t\u011bchto podm\u00ednek nevylu\u010duje ani neomezuje odpov\u011bdnost provozovatele v p\u0159\u00edpadech, kdy takov\u00e9 omezen\u00ed pr\u00e1vn\u00ed p\u0159edpisy nep\u0159ipou\u0161t\u011bj\u00ed.<br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">9. Mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">V p\u0159\u00edpad\u011b, \u017ee mezi provozovatelem a spot\u0159ebitelem vznikne spot\u0159ebitelsk\u00fd spor z kupn\u00ed smlouvy nebo ze smlouvy o poskytov\u00e1n\u00ed slu\u017eeb a nepoda\u0159\u00ed se jej vy\u0159e\u0161it vz\u00e1jemnou dohodou, m\u016f\u017ee spot\u0159ebitel podat n\u00e1vrh na mimosoudn\u00ed \u0159e\u0161en\u00ed sporu p\u0159\u00edslu\u0161n\u00e9mu subjektu mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f, kter\u00fdm je:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u010cesk\u00e1 obchodn\u00ed inspekce<br>\u00dast\u0159edn\u00ed inspektor\u00e1t \u2013 odd\u011blen\u00ed ADR<br>Gorazdova 1969\/24<br>120 00 Praha 2<br>E-mail: adr@coi.gov.cz<br>Internetov\u00e1 adresa: https:\/\/coi.gov.cz\/informace-o-adr\/<br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">10. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e1vn\u00ed vztahy mezi provozovatelem a z\u00e1kazn\u00edkem se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem \u010cesk\u00e9 republiky, zejm\u00e9na z\u00e1konem \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk, a je-li z\u00e1kazn\u00edkem spot\u0159ebitel, tak\u00e9 z\u00e1konem \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele. Volbou \u010desk\u00e9ho pr\u00e1va nen\u00ed spot\u0159ebitel zbaven ochrany, kterou mu poskytuj\u00ed kogentn\u00ed ustanoven\u00ed pr\u00e1va, je\u017e by se na n\u011bj jinak pou\u017eilo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Je-li n\u011bkter\u00e9 ustanoven\u00ed t\u011bchto podm\u00ednek neplatn\u00e9 nebo ne\u00fa\u010dinn\u00e9, nem\u00e1 tato skute\u010dnost sama o sob\u011b vliv na platnost ostatn\u00edch ustanoven\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provozovatel m\u016f\u017ee tyto obchodn\u00ed podm\u00ednky do budoucna p\u0159im\u011b\u0159en\u011b m\u011bnit. Na ji\u017e uzav\u0159en\u00e9 jednor\u00e1zov\u00e9 smlouvy se pou\u017eije zn\u011bn\u00ed \u00fa\u010dinn\u00e9 v dob\u011b jejich uzav\u0159en\u00ed. U dlouhodob\u011b veden\u00e9ho z\u00e1kaznick\u00e9ho \u00fa\u010dtu se zm\u011bna podm\u00ednek nedotkne ji\u017e nabit\u00e9 nomin\u00e1ln\u00ed hodnoty kreditu ani z\u00e1konn\u00fdch pr\u00e1v z\u00e1kazn\u00edka. O podstatn\u00fdch zm\u011bn\u00e1ch pravidel pro existuj\u00edc\u00ed kredit provozovatel z\u00e1kazn\u00edky vhodn\u00fdm zp\u016fsobem informuje p\u0159ed jejich \u00fa\u010dinnost\u00ed, pokud m\u00e1 pro takov\u00e9 informov\u00e1n\u00ed pot\u0159ebn\u00e9 kontaktn\u00ed \u00fadaje.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tyto obchodn\u00ed a platebn\u00ed podm\u00ednky jsou \u00fa\u010dinn\u00e9 od [7.9.2026].<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Provozovatel a p\u016fsobnost podm\u00ednek Provozovatelem sportovi\u0161t\u011b HUDY Boulder Karl\u00edn je spole\u010dnost Boulder area s.r.o., se s\u00eddlem K\u0159i\u017e\u00edkova 684\/91a, Karl\u00edn, 186 00 Praha 8, I\u010c: 09443282 (d\u00e1le jen \u201eprovozovatel\u201c). Kontaktn\u00ed \u00fadaje: e-mail info@hudyboulder.cz, tel. 220 920 029. Provozovna HUDY Boulder Karl\u00edn se nach\u00e1z\u00ed na adrese K\u0159i\u017e\u00edkova 684\/91a, 186 00 Praha 8. Tyto obchodn\u00ed a platebn\u00ed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":42,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hudysteny.cz\/boulderkarlin\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hudysteny.cz\/boulderkarlin\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hudysteny.cz\/boulderkarlin\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hudysteny.cz\/boulderkarlin\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hudysteny.cz\/boulderkarlin\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":4,"href":"https:\/\/www.hudysteny.cz\/boulderkarlin\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"predecessor-version":[{"id":2811,"href":"https:\/\/www.hudysteny.cz\/boulderkarlin\/wp-json\/wp\/v2\/pages\/56\/revisions\/2811"}],"wp:attachment":[{"href":"https:\/\/www.hudysteny.cz\/boulderkarlin\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}